Refinancing lays the foundation for the software provider’s next stage of growth
neeyo, a DACH-based software specialist for automated customer communication, has completed a refinancing to position itself for its next phase of growth. The new financing partner of the FLEX Capital portfolio company is Apera Asset Management, a pan-European private debt investor focused on the mid-market.
neeyo develops business-critical end-to-end software for Customer Communication Management (CCM). Customers use it to automate their entire digital and physical customer communication, from individualized, regulatory-compliant documents through to delivery and archiving.
Since 2021, FLEX Capital has worked alongside management to build neeyo into one of the leading CCM providers in the DACH region through five acquisitions, the integration of these businesses into a single group, and the development of an integrated CCM platform. Customers include Airbus, Deutsche Bank, and Telefónica.
neeyo and Apera tailored the financing to the company’s specific needs, enabling neeyo to further strengthen its market position in the DACH region. For FLEX Capital, the transaction confirms the company’s successful development since its initial investment in 2021.
“Having an experienced financing partner like Apera support neeyo over the long term reflects what the team has built over the past five years. Today, neeyo is a strong platform with a clear growth trajectory, and we look forward to continuing on this journey together.”
Peter Reischauer, Managing Partner at FLEX Capital
“Our software is deeply integrated into the core systems of more than 3,000 customers and runs there every single day, in many cases for over a decade. This reliability is our business model, and it is precisely why we are now making targeted investments in security, AI capabilities, and additional steps in the customer process. In Apera, we have a partner that understands this long-term model and finances it accordingly.”
Markus Gruber, Co-CEO at neeyo
“neeyo is excellently positioned in one of the most resilient segments of enterprise software and has significant potential for further expansion. We are delighted to support the company as a long-term financing partner alongside FLEX Capital.”
Philipp Ströhle, Principal at Apera
>About neeyo
neeyo is a leading provider of end-to-end Customer Communication Management software in the DACH region. The group was formed in 2021 through the acquisition of NIC and Formware and has since grown through further acquisitions, most recently DocuMatrix in 2025. neeyo serves more than 3,000 customers, including Airbus, Deutsche Post, Deutsche Bank, Linde, and Telefónica. With 124 employees, the company has offices in Eislingen, Rosenheim, Winterthur, and Vienna. For more information, visit neeyo.io.
>About Apera
Apera is a pan-European private debt investor focused on the mid-market, with activities in the UK, the DACH region, the Nordics, France, and Benelux. Apera currently manages €6.0 billion and has offices in London, Paris, Munich, and Luxembourg.
